How we collect, use, store and protect your personal information.
Last updated: 24 May 2026
3B Design and Print respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect your personal data when you contact us, use our website, request a quote, place an order, or communicate with us.
This policy is intended to meet the transparency requirements under UK data protection law. The Information Commissioner’s Office says organisations should clearly explain what personal data they collect, why they use it, how long they keep it, who it is shared with, and what rights individuals have.
3B Design and Print is a design and print business.
For the purpose of data protection law, 3B Design and Print is the data controller of the personal information we collect and use.
You can contact us using the details below:
3B Design and Print
Email: info@3bdap.co.uk
Telephone: 01354 653 826
We may collect and process the following types of personal information:
Your name, business name, job title, email address, telephone number, billing address, delivery address, enquiry details, quote requests, order details, artwork files, design briefs, payment information, correspondence, feedback, and any other information you choose to provide to us.
If you use our website, we may also collect technical information such as your IP address, browser type, device information, pages visited, and how you interact with the website.
We may collect your personal information when you:
We may also receive information from third parties where necessary to provide our services, such as couriers, payment providers, suppliers, subcontractors, or business referral partners.
We use your personal information to:
Under UK GDPR, we must have a lawful basis for processing personal data. The ICO explains that lawful bases include contract, consent, legal obligation and legitimate interests.
We may rely on the following lawful bases:
We may contact existing customers or business contacts with information about our services where we believe it is relevant and lawful to do so.
You can opt out of marketing communications at any time by contacting us at info@3bdap.co.uk.
You have an absolute right to object to direct marketing. ICO guidance states that people have this right in relation to direct marketing activity.
We do not sell your personal information.
We may share your information with trusted third parties where necessary, including:
Where we use third-party service providers, we only share the information needed for them to provide their service.
Some of the systems or service providers we use may process data outside the UK. Where this happens, we will take steps to ensure appropriate safeguards are in place, such as adequacy regulations or approved contractual protections where required.
We only keep personal information for as long as necessary for the purpose it was collected.
We may keep customer, order, invoice and accounting records for up to six years to meet tax, accounting and legal requirements. General enquiries that do not become orders may be kept for a shorter period, unless there is a business reason to retain them.
The ICO states that privacy information should explain retention periods or, where no specific period is available, the criteria used to decide how long information is kept.
We take reasonable technical and organisational steps to protect personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction.
This may include secure systems, restricted access, password protection, staff awareness, backups and appropriate supplier controls.
Our website may use cookies and similar technologies to help it function properly, improve performance, analyse traffic, and understand how visitors use the website.
Where required, we will ask for your consent before placing non-essential cookies on your device. You can usually manage or disable cookies through your browser settings.
Under data protection law, you may have the right to:
These rights may not apply in every situation, and some requests may be subject to legal exemptions.
To make a request, contact us at: info@3bdap.co.uk
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection matters. The ICO says individuals should be told about their right to complain as part of privacy information.
We may update this Privacy Policy from time to time. The latest version will be published on our website with the updated date shown at the top.